FAQ's
Do you take custom orders?
Yes! Email us at mimisneedlepoint@gmail.com and we can create something together.
How do I get in touch with you?
Email us at mimisneedlepoint@gmail.com - we’d love to hear from you!
Can I copy a canvas for my own personal use?
We kindly ask that you don’t copy our designs—even for personal use. Every piece is protected by copyright and represents hours of creativity, care, and love. Thank you for supporting our small business and respecting the art we work so hard to create!
Do you offer charts?
We currently do not offer charts of our designs.
How long will it take my order to ship?
It takes about 5-7 business days to ship out orders.
Where do you ship?
We only ship in the United States. Shopify will calculate your shipping rate based on your zip code and selected shipping service.
Do you offer refunds or exchanges?
No, we do not offer refunds or exchanges at this time.
How can I set up a wholesale account?
Email us at mimisneedlepoint@gmail.com with “Wholesale Inquiry” in the subject line and we’d be happy to discuss!